Posted by : Aahil Shaik Thursday, August 18, 2022

List of Products and Services excluded from right to Return or Cancel in e-commerce


The Ministry of Commerce in Saudi Arabia revealed the products and services that are excluded from the right to return or cancellation in e-commerce. Recommend : License must to run e-stores or businesses warns Saudi Ministry







The Ministry stated that the products and services that are excluded from return or cancellation include those products manufactured at the consumer's request and products for downloading electronic software, with the exception of defective or non-confirming ones.

- The Ministry further said, products like discs, CDs or information programs that have been used, includes in the products and services that are excluded from the right to return or cancellation in e-commerce. Most Viewed : 6 steps to avoid frauds and scams in e-commerce

- It also includes, products that are subject to damage during the period of permissibility of order cancellation and there is no right to return or cancel in case that a defect appears in the product due to the consumer's poor possession.





- The Ministry of Commerce also included accommodation, transportation or catering services, hotel reservation services, tickets, vehicle rental, transportation, organization of events, or if the contract is held at public auction, as well as products with built-in items that cannot be returned to their original condition after delivery.

- The list also includes the products that cannot be resold for health reasons, products with fluctuating prices, newspapers, magazines, publications or books. See Also : Ministry of Commerce warns of illegal and unknown forex trading platforms




List of Products and Services excluded from right to Return or Cancel in e-commerce - Saudi-Expatriates.com


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