Qiwa Platform Updates Employment Contract and Absence Reporting System
The Qiwa platform, which is operated by the Ministry of Human Resources and Social Development (HRSD) in Saudi Arabia, has recently implemented major changes to its employment contract system. These updates are particularly beneficial with regard to the manner in which employers can report an employee as "absent from work."
✅ Key Changes to Worker Absence Reporting via Qiwa
In accordance with the most recent regulations, employers are only permitted to submit an "absent from work" request on Qiwa under the following particular conditions:
1. There must be a minimum of sixty days of validity on the employee's residency permit, often known as an Iqama. Recommend: Saudi Work visa classification to attract skilled expat workers
2. During the time when the request is being made, the employee must not be under the terms of a current employment contract.
3. An employee is given a 60-day grace period after being designated as "disconnected from work" to:
* Transfer to a new company.
* Leave the kingdom of Saudi Arabia.
* Sign a new contract with your current employer.
If nothing is done in this 60-day window, the employee will be listed as "absent from work," and their name will be removed from the company's Qiwa records.
Qiwa's Rules for Ending a Contract:
The updated system also enforces stricter tracking of contract status in accordance with Qiwa's regulations for terminating contracts. If the notice period of a work contract concludes—whether by employee or employer decision—the contract is marked as “terminated” in Qiwa. Qiwa will notify both the Ministry of Human Resources and Social Development (MHRSD) and the Ministry of Interior if no further employment action takes place.
📄 Free Employment Certificates via Qiwa Individuals Account.
Qiwa enables employees—especially expatriate workers in Saudi Arabia—to access official documentation such as
* Salary Definition Certificates.
* Service Certificates (for past employment).
To access these documents:
1. Log into your Qiwa Individuals account.
2. Navigate to the “Employment Certificates” section under Services.
3. Choose the appropriate document:
4. Salary Certificate (for current employment).
5. Service Certificate (for previous jobs).
These certificates can help workers enhance their CVs and increase job competitiveness by documenting professional history officially.
🌐 What is the Qiwa Platform?
Qiwa is a unique digital platform designed by Saudi Arabia's Ministry of Human Resources and Social Development Department (MHRSD). Qiwa aims to improve labor services and facilitate worker management as part of Saudi Vision 2030.
🔹 The Qiwa platform is essential for the following.
1. Issuance of work visas.
2. Managing employee contracts.
3. Job transfers from one company to another.
4. Labor Law compliance.
Employees' access to digital records:
Employers and employees alike can make use of Qiwa's real-time contract status updates, data management, and record-keeping features. Trending: Jawazat extends grace period for expired visit visas
👤 Procedure to Register on Qiwa platform:
* Visit the official Qiwa registration page.
* Enter your Iqama number or Saudi National ID and birth date.
* Authenticate via Absher mobile verification.
* Enter your mobile number and email ID, and set a password.
* Agree with the Terms and Conditions, then verify your mobile number via SMS.
You will immediately be able to access any linked accounts after you register.
🔐 The Standard Login Process for Qiwa: How to Log In
1. To log in to Qiwa, visit the portal.
2. Enter your Iqama/ID or email address, along with your password.
3. Enter the verification code (OTP) that you got on your phone.
Use the Nafath platform to log in to Qiwa:
1. Click the "Log in with Nafath" button on the login screen.
2. In the Nafath app on your phone, enter your ID or email address, and then authenticate your identity.
🔄 For the management of accounts and credentials
To reset your password:
The "Forgot Password" button can be found on the login page.
After entering your iqama number, proceed with the steps for mobile verification.
Make a new secure password and verify that it is correct. See Also: Implementation of Saudization in these sectors
🔄 Updating Account Information in Qiwa:
You can update the following through “Profile Details”:
1. Your Email ID
2. Phone Number and
3. Password.
Each update requires identity verification and SMS code confirmation via the Absher platform.
🚫 How to unlock a Qiwa account after trying to log in several times:
* If you try to log in four times and fail, your Qiwa account will be locked.
* Click on the icon that says "Unlock Account."
* To unlock, pick either the email or the Absher method.
* To regain access to the Qiwa account, follow the procedures to verify.
Qiwa Platform Benefits for Employers and Employees:
* It ensures adherence to Saudi Arabia's labor laws.
* Helps make it easier to manage contracts and staff.
* Supports the goals of digital transformation in line with Vision 2030.
* Helps expat workers keep track of their job status and paperwork.
* This policy helps companies to more easily move employees or hire workers from other countries. Saudi Expatriates News is now on WhatsApp channel
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