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- AIRLINES REFUSING PASSENGERS WITH SPECIAL NEEDS TO PAY 200% COMPENSATION
Apr 12, 2019
COMPENSATION OF 200% TO SPECIAL NEEDS PASSENGERS, IF THE AIRLINE DO NOT PROVIDE APPROPRIATE FACILITIES
The General Authority of Civil Aviation (GACA) in Saudi Arabia announced that airlines of the Kingdom cannot refuse boarding passes to special needs people after their tickets have been issued. Trending : Drop in number of expat drivers in Saudi Arabia
In case the airlines do not provide appropriate facilities to the special needs people, then passenger shall be entitled to get compensation of 200% of the value of their ticket, so long as their needs were disclosed prior to the booking's completion. Most Viewed : Guide to extend family visit visa of Saudi Arabia online through Absher
- It also mentioned that equipment of the special needs people should not in count of baggage limit, storing such equipment should be free to the special needs passenger.
- Moreover the airports of Saudi Arabia had to provide additional resources, including wheelchairs and crutches for the people of special needs, however passengers should notify the airlines before 48 hours. See Also : Some expats in Saudi Arabia did not get salaries from months and their iqamas also expired
- The statement comes as part of GACA's commitment to introduce new regulations for customer rights, under a message 'Your Rights are Protected'.